1. Introduction

Thank you for choosing CleanandShine. By using our website, you agree to comply with these Terms & Conditions. Please review them carefully before using our services. If you disagree with any part of these terms, please do not use our website.

2. Intellectual Property Rights

All content published and made available on our website, including but not limited to images, text, logos, and documents, is the property of CleanandShine and the website developers. These materials are protected by the United Arab Emirates and international intellectual property laws. Any unauthorized use of materials from our website may result in legal action.

3. User Accounts

When you create an account on our website, you are responsible for maintaining the confidentiality of your account and password, and for restricting access to your device. You agree to accept responsibility for all activities that occur under your account or password. You must provide information that is accurate, complete, and current at all times. Your account may be terminated immediately if you fail to comply with these terms.

4. Services Offered

CleanandShine is committed to providing comprehensive house cleaning services across the United Arab Emirates. We adhere to strict standards to ensure consistent and high-quality cleaning services for all our customers.

5. Refunds and Cancellations

As we provide services, refunds and/or cancellations will be handled on a case-by-case basis. Customers may cancel their booked services by contacting our customer support. Please make sure to submit your cancellation request at least 24 hours before the scheduled service time to avoid cancellation charges.

6. Limitation of Liability

CleanandShine and our directors, officers, agents, employees, subsidiaries, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of, or inability to access or use, the service; (ii) any third-party content or conduct on the service; and (iii) any unauthorized access to, use of, or alteration of your content or transmissions, whether based on warranty, contract, tort (including negligence), or any other legal theory.

7. Amendments

We may update these terms from time to time. We recommend that you check this page frequently for any changes. Changes to these terms become effective when they are posted on this page. We will notify customers of any updates through announcements on our website.

8. Governing Law

These terms shall be governed and interpreted in accordance with the laws of Dubai, United Arab Emirates, without regard to its conflict of law provisions.

9. Contact Details

For any questions or concerns regarding these terms, please contact us at +971 55 613 6007 or visit our office at:

Office #15, 20th Floor, Prime Tower, Business Bay, Dubai, United Arab Emirates

10. Effective Date

These terms are effective as of May 2024.